Use Cases
Discover real-world examples of digital wallets and verifiable credentials in action — passwordless login, age verification, digital travel, cross-border and public services, and more. Learn from proven patterns, compare approaches, and reuse what works instead of starting from scratch.
Vesta Appliances: from impostors to Proof-of-Trust
by Verana
Vesta Appliances is a fictional Swiss manufacturer with a very real problem: forty years of brand trust and no way to prove it online. Customers chat with fake support agents trading on Vesta's name, impostor technicians ring doorbells in Vesta livery, and nothing distinguishes the real services from the fakes. The use case shows how Vesta becomes verifiable on the Verana Network, a public decentralized registry of registries. Its support chatbot and staff portal present ECS Service and Organization credentials as Linked Verifiable Presentations in their DID Documents, employees carry verifiable badges, repair partners hold Authorized Repairer accreditations issued under Vesta's own ecosystem governance. Anyone can resolve a Vesta service and see Proof-of-Trust before connecting: TRUSTED is earned from the credential chain, never just claimed. It all runs live on the Verana testnet playground as an interactive story with runnable demos: verify the support chat from a personal wallet, check a technician's accreditation at the front door, and sign into the portal with a badge credential. Services are hosted by VS Agent, Verana's open-source business wallet.
- Sector
- Manufacturing
- Country
- Estonia
- Production deployment
- No
- More information
- https://playground.testnet.verana.network/usecases/vesta
- Last updated
How it works
Organization journey (Marc, CTO of Vesta): Marc deploys Vesta's Business Wallet (VS Agent) and anchors the company DID on the Verana Network. He completes KYB with an accredited issuer to obtain the ECS-Organization credential, then self-issues Service credentials so every Vesta service presents its identity as Linked VPs in its DID Document. He makes Vesta an ECS-Badge issuer for its ~200 employees and accredits a login service to verify those badges. Vesta's ISO 9001 certification becomes a verifiable credential, no re-certifying. Finally Marc builds the Vesta Repair Network, Vesta's own ecosystem with its own governance, issuing Authorized Repairer credentials that work at portal login and at the customer's front door.
User journey (runnable demos): choose a personal wallet, obtain an ECS-Badge from the demo issuer, log in to the staff portal as a repair employee with that badge instead of a password, then search the public directory of Authorized Repairers and check any repairer's Proof-of-Trust before opening the door.
Tags
- verifiable trust
- proof-of-trust
- trust registry
- brand protection
- agentic support
- employee badge
- authorized repairer
- anti-impersonation
- DIDComm
- Verana
Interaction modes
- Proximity flow
- Remote flow
VC formats
- AnonCreds
- SD-JWT VC
Issuance protocols
- OpenID4VCI
- Other
Presentation protocols
- DIDComm v2
- OpenID4VP
Personal wallets used
- Inji Wallet
- EUDI Wallet Reference Implementation
- Paradym Wallet
- Procivis One Wallet
- Hologram Messaging
- Sphereon Edge Wallet
- Altme
- wwWallet
- BC Wallet
- NL Wallet (Netherlands)
- Authbound Wallet
- SWIYU Wallet
Business wallets used
- VS Agent - Verana Business Wallet
Issuers involved
- Vesta Appliances (demo) — ecs-badge (ECS-Badge)
- Vesta Iberia (demo) — authorized-repairer (AuthorizedRepairerCredential)
- Vesta Nordics (demo) — authorized-repairer (AuthorizedRepairerCredential)
- Umbra Repairs (demo) — ecs-badge (ECS-Badge)
- Zenith Repairs (demo) — ecs-badge (ECS-Badge)
- Helvetia Trust (demo) — ecs-organization (ECS Organization Credential)
- NormaCert (demo) — iso-9001-demo (ISO9001DemoCredential)
Credential types used
- ECS Badge Credential
- ECS Organization Credential
- ECS Service Credential
- Authorized Repairer (Vesta)
Relying parties
- Vesta Portal (demo)
Showing 24 of 101 items
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The FIDES Use Case Catalog aims to provide a clear and up-to-date overview of how verifiable credentials and digital wallets are used in the real world. While FIDES Labs BV does not assume responsibility or liability for the completeness, accuracy, or timeliness of the information presented, we have made a best effort to compile a representative overview. The data is aggregated from publicly available sources and from information published by the organisations themselves.
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