Use Cases
Discover real-world examples of digital wallets and verifiable credentials in action — passwordless login, age verification, digital travel, cross-border and public services, and more. Learn from proven patterns, compare approaches, and reuse what works instead of starting from scratch.
The California Department of Motor Vehicles (DMV) Wallet: Supporting Diverse Credentials and Protocols
by California Department of Motor Vehicles (CA DMV)
The DMV Wallet, launched in 2023, is a secure user controlled digital tool designed to hold a wide range of documents issued by the DMV and other entities, such as driver’s licenses, vehicle titles, and Disabled Person Parking Placards (DPPPs) in verifiable digital form. By replacing paper and plastic documents with cryptographically signed credentials, the Wallet addresses inefficiencies in issuing and replacing physical records, which have been slow, vulnerable to theft, and susceptible to fraudulent duplication. These challenges are especially burdensome for unhoused Californians and disaster survivors, who often lose vital documents and need immediate proof of identity. The Wallet provides a stable home for these credentials. By supporting both W3C Verifiable Credentials and ISO mobile driver’s licenses (mDL), the Wallet ensures interoperability and long-term sustainability across digital credential ecosystems. Public reception has been extremely positive. The Wallet maintains an outstanding 4.8/5 star rating across more than 100,000 independent reviews, reflecting widespread trust, convenience, and satisfaction as the DMV continues expanding modern, secure digital services.
- Sector
- Digital
- Country
- United States
- Production deployment
- Yes
- More information
- https://www.dmv.ca.gov/portal/california-mdl/
- Last updated
How it works
A user begins by downloading the DMV Wallet and requesting a mobile Driver’s License (mDL) from the DMV, which verifies the identity using their physical driver’s license and, when done remotely, a liveness check. The individual can then use the Wallet’s add-on feature to add a growing library of credentials, such as TruAge, vehicle registration, DPPP, and others.
The DMV Wallet has an embedded privacy preserving offline reader that allows entities to verify credentials without network access or tracking users, ensuring high trust interactions for both individuals and service providers. Security is further strengthened through face matching validation, ensuring only authorized individuals can access or present their digital credentials.
When customers call DMV support lines from a number associated with their DMV Wallet, relevant DPPP information automatically appears on the representative’s screen, reducing call times and improving service accuracy. The digital DPPP enables individuals who forget their physical placards to use their phones to validate parking eligibility, which makes it easier to locate, reserve, and access disabled parking spaces at participating locations.
Tags
- identity
- transaction
- privacy
Interaction modes
- Proximity flow
- Remote flow
VC formats
- ISO mDoc
- VCDM1.1
Issuance protocols
- OpenID4VCI
Presentation protocols
- ISO 18013-5
- ISO 18013-7
- OpenID4VP
Showing 24 of 101 items
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DIFO - Digital Invoice Financing Origination for SMEs (Serbia & Romania pilot)
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Urban Company: Service Professional and Customer Identity Verification
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The FIDES Use Case Catalog aims to provide a clear and up-to-date overview of how verifiable credentials and digital wallets are used in the real world. While FIDES Labs BV does not assume responsibility or liability for the completeness, accuracy, or timeliness of the information presented, we have made a best effort to compile a representative overview. The data is aggregated from publicly available sources and from information published by the organisations themselves.
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